Shipping & Returns

Shipping worldwide

 

We ship worldwide. Shipping costs will be specified when placing your order. A flat rate of 5,99 euros will be charged for delivery in Belgium; 9,99 for delivery in the Netherlands; 12,99 for neighboring European countries; and 19,99 euros for the rest of the world. Occasionally, we offer free shipping worldwide. Picking up your order at Curated by Edo, Lange Koepoortstraat 64 in Antwerp is also possible and free of charge. Select that option at checkout and wait for our email notification with instructions. If the standard delivery option is selected, your product will be delivered to your home with bPost or UPS. Please note that we are not responsible for postal delays due to holidays or service interruptions. Local charges and taxes may apply. 

Return & exchange policy

We want you to love your purchase! If you are not completely satisfied for some reason, get in touch with us. We always appreciate your feedback and comments. Returning an item is possible within 14 days from the delivery date. Goods must be returned in the original packaging with all price tags and original labels and no sign of use or damaging. Refunds will be processed upon receipt of your item(s). Delivery costs for returns will be your responsibility.

In order to exchange an item, you need to return it first by following the instructions above. Please email us at hello@ruana-mundo.com to let us know of your exchange details. You will receive a free shipping code in order for us to send your replacement at no additional charge. After receiving your free shipping code, order your new item on our website. 

 

All archive sales are final. Archive sales items cannot be returned. If you wish to exchange a sales item with a different size, email us at hello@ruana-mundo.com. We will process your exchange only if the product is still in stock in a different size. The delivery cost of returning your item will be your responsibility. We will send your replacement at no additional charge.